Conditions

We have a 30-day return policy, which means you have 30 days after receiving your  item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at infor@allattarae.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

The following Items cannot be returned or exchanged:

• Items that have been purchased 30 days ago or more from the purchase date.
• Items purchased marked "Sale".

 

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Returns must be mailed within 7 days of receiving your return shipping label. Returns mailed more than 7 days after the date of your return confirmation will not be accepted. Items returned that are not in their original condition and original packaging will not be accepted.

Exchanging

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact Us

If You have any questions about our Returns, Exchange and Refunds Policy, please contact us:

• By email: info@allattarae.com